REFUND POLICY

Refund Policy for Our Wine Club

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We want you to be completely satisfied with your wine club membership, and we'll do our best to make things right if you're not. Here's what you need to know about our refund policy:

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1. Damaged or Defective Wine: If your wine shipment arrives damaged or with a quality issue, please contact us within 14 days of receipt. We'll work with you to replace the damaged wine or provide a refund.

2. Cancelled Memberships: If you decide to cancel your wine club membership, we'll refund any unused portion of your membership fees. Please note that refunds may take up to 10 business days to process.

3. Non-Delivery of Wine: If your wine shipment is not delivered, please contact us as soon as possible. We'll work with the shipping carrier to resolve the issue, and we'll provide a refund or replacement shipment if necessary.

4. Other Issues: If you have any other issues with your wine club membership or wine shipments, please contact us as soon as possible. We'll do our best to resolve the issue to your satisfaction.

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Please note that refunds are subject to state and federal regulations, and we reserve the right to refuse refunds or cancel memberships in compliance with these regulations. If you have any questions or concerns about our refund policy, please don't hesitate to contact us.

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Thank you for being a member of our wine club, and we hope that you enjoy your wine shipments!